PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY USING THIS WEBSITE, YOU AGREE TO THESE TERMS AND CONDITIONS.

 

These terms and conditions of use may be changed in the future without further notice. Further, these terms and conditions apply exclusively to your access to, and use of, this website and do not alter in any way the terms or conditions of any other agreement you may have with GOE for products, services or otherwise.

 

Privacy.

As per Alberta's Personal Information Protection Act (PIPA). See information posted on right.

 

Copyright.

Except as otherwise indicated, all website materials, including but not limited to design, text, graphics, other files, and the selection and arrangement thereof, are the copyright property of GOE, ALL RIGHTS RESERVED. You may electronically copy and print hard-copy excerpts of this website (and materials here) only for non-commercial personal use, or non-commercial use within the organization that employs you, provided that the materials are not modified and all copyright or proprietary notices are retained. Any other use of the materials in this website-including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance-without the prior written permission of GOE is strictly prohibited.

Hyperlinks.

GOE makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of websites accessible by hyperlink from this website, or websites linking to this website.

Disclaimer.

THIS WEBSITE AND THE MATERIALS UNDER THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GOE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GOE DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. GOE DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability.

IN NO EVENT SHALL GOE BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS WEBSITE.

Applicable Law.

The laws of the Province of Alberta shall govern the construction and interpretation of the these Terms and Conditions and the rights of the parties hereunder. By accessing and/or placing orders under this website, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions and by all applicable laws and regulations.

 

Trademarks.

"Global Oilfield Equipment", the Global Oilfield Equipment logo, "GOE", and the products and services described in this website are either trademarks, trade names or service marks of GOE and its licensors, or are the property of their respective owners. These marks may not be copied, imitated or used, in whole or in part, without the express prior written permission of GOE. In addition, page headers, custom graphics, button icons, and scripts may be service marks, trademarks, and/or trade dress of GOE, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of GOE.

 

Severability.

If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Changes to these Terms.

GOE reserves the right to change, modify, or update these terms and conditions of use, at any time without notice. We indicate the date of the current version below, so you know when it was last updated.

 

 

 

 

 
FAIL (the browser should render some flash content, not this).


Alberta’s Personal Information Protection Act (PIPA) sets out the ground rules for how private sector organizations may collect, use or disclose information about you. Global Oilfield Equipment is committed to implementing, maintaining, and abiding by all standards put forth in the Act.

 

GLOBAL OILFIELD EQUIPMENT LTD.
PERSONAL INFORMATION PROTECTION POLICY

 

Global Oilfield Equipment Limited (hereafter “GOE”) is committed to safeguarding the personal information entrusted to us by our customers. We manage your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws. This policy outlines the principles and practices we follow in protecting your personal information.

 

This policy applies to GOE and its subsidiaries. The policy also applies to any person providing services on our behalf.

A copy of this policy is provided to any customer on request.

 

What is personal information?
 
Personal information means information about an identifiable individual. This includes an individual’s name, company address and phone number, financial information for obtaining credit, trade reference, etc.

 

What personal information do we collect?
 
We collect only the personal information that we need for the purposes of providing services to our customers, including personal information needed to:

 

  • - deliver requested products and services
  • - enrol a customer in a program
  • - provide warranties for products and services
  • - contact customers about appointments
  • - follow up with customers to determine satisfaction with products and services
  • - notify customers of upcoming events of interest
  • - grant credit/credit check
  • - meet regulatory requirements

 

We normally collect customer information directly from our customers. We may collect your information from other persons with your consent or as authorized by law.

 

We inform our customers, before or at the time of collecting personal information, of the purposes for which we are collecting the information. The only time we don’t provide this notification is when a customer volunteers information for an obvious purpose (for example, when requesting a products catalogue and arranging a sales visit).

 

Consent

 

We ask for consent to collect, use or disclose customer personal information, except in specific circumstances where collection, use or disclosure without consent is authorized or required by law. We may assume your consent in cases where you volunteer information for an obvious purpose.

 

In cases where we collected personal information before January 1, 2004, we assume your consent to our use and, where applicable, disclosure for the purpose for which the information was collected.

 

We ask for your express consent for some purposes and may not be able to provide certain services if you are unwilling to provide consent to the collection, use or disclosure of certain personal information.

 

Where express consent is needed, we will normally ask customers to provide their consent by one of the following methods; orally (in person, by telephone), in writing (by signing a consent form, by checking a box on a form, or electronically (by clicking a button).

 

In cases that do not involve sensitive personal information, we may rely on “opt-out” consent. For example, we may disclose your contact information to other organizations that we believe may be of interest to you, unless you request that we do not disclose your information.

 

A customer may withdraw consent to the use and disclosure of personal information at any time, unless the personal information is necessary for us to fulfil our legal obligations. We will respect your decision, but we may not be able to provide you with certain products and services if we do not have the necessary personal information.

 

We may collect, use or disclose customer personal information without consent only as authorized by law. For example, we may not request consent when the collection, use or disclosure is reasonable for an investigation or legal proceeding, to collect a debt owed to our organization, in an emergency that threatens life, health or safety, or when the personal information is from a public telephone directory.

 

Other examples include the following:

 

  • - the use of the information is pursuant to a statute or regulation of Alberta or Canada that authorizes or requires the use.

 

  • - the use of the information is reasonable for the purposes of an investigation or a legal proceeding.
  • The information is publicly available.

 

  • - a reasonable person would consider that the collection of the information is clearly in the interests of the individual and consent of the individual cannot be obtained in a timely way or the individual would not reasonably be expected to withhold consent.
  • - the information is collected by a credit reporting organization to create a credit report where the individual consented to the disclosure to the credit reporting organization by the organization that originally collected the information.

 

How do we use and disclose personal information?

 

We use and disclose customer personal information only for the purposes for which the information was collected, except as authorized by law. For example, we may use customer contact information to deliver goods. The law also allows us to use that contact information for the purpose of collecting a debt owed to our organization, should that be necessary.

 

If we wish to use or disclose your personal information for any new business purpose, we will ask for your consent.

 

How do we safeguard personal information?

 

We make every reasonable effort to ensure that customer information is accurate and complete. We rely on our customers to notify us if there is a change to their personal information that may affect their relationship with our organization. If you are aware of an error in our information about you, please let us know and we will correct it on request wherever possible.

 

In some cases we may ask for a written request for correction.

We protect customer personal information in a manner appropriate for the sensitivity of the information. We make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, as well as any unauthorized access to personal information.

 

We use appropriate security measures when destroying customer personal information, including shredding paper records and permanently deleting electronic records.

 

We retain customer personal information only as long as is reasonable to fulfil the purposes for which the information was collected or for legal or business purposes.

 

Access to records containing personal information

 

GOE have a right of access to their own personal information in a record that is in our custody or under our control, subject to some exceptions. For example, organizations are required under the Personal Information Protection Act to refuse to provide access to information that would reveal personal information about another individual. Organizations are authorized under the Act to refuse access to personal information if disclosure would reveal confidential business information or confidential information that is of commercial nature. Access may also be refused if the information is privileged or contained in mediation records.

 

If we refuse a request in whole or in part, we will provide the reasons for the refusal. In some cases where exceptions to access apply, we may withhold that information and provide you with the remainder of the record.

 

You may make a request for access to your personal information by writing to the Privacy Coordinator. You must provide sufficient information in your request to allow us to identify the information you are seeking.

You may also request information about our use of your personal information and any disclosure of that information to persons outside our organization. For personal information collected before January 2004, if we do not have a record of disclosures, we will provide information about any disclosure of your information that is likely to have occurred.

 

You may also request a correction of an error or omission in your personal information.

 

We will respond to your request within 45 calendar days, unless an extension is granted. We may charge a reasonable fee to provide information, but not to make a correction. We will advise you of any fees that may apply before beginning to process your request.

 

Questions and complaints

 

If you have a question or concern about any collection, use or disclosure of personal information by GOE, or about a request for access to your own personal information, please contact Privacy Coordinator in the first instance:

 

Privacy Coordinator
Global Oilfield Equipment Ltd.
privacy@globaloilfield.ca

 

If you are not satisfied with the response you receive, you should contact the Information and Privacy Commissioner of Alberta:

 

Office of the Information and Privacy Commissioner of Alberta
Suite 2460, 801 - 6 Avenue, SW
Calgary, Alberta T2P 3W2
Phone: (403) 297-2728 Toll Free: 1-888-878-4044
E-mail:generalinfo@oipc.ab.ca Web site:www.oipc.ab.ca